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Manager of Live Operations for LATAM

31915

New York, NY, US, 10036

Technology
New York
Full-Time
Fully Remote


Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Your Day-to-Day

 

  • Monitor and manage weekly streaming schedule of live sports events for all Central and South America. This includes the English Premier League, Copa Libertadores and Copa Sudamericana.
  • Ensure staffing needs are in place for all the weekend events.
  • Make sure all signal acquisition plans are documented in a runbook for operators leading into the week’s schedule of live events.
  • Maintain and enforce Standard Operational Procedures to guarantee high quality events.
  • Write root cause analysis reports for incidents that impacted performance. Submit tickets into JIRA that need additional development or engineering work.
  • Work closely with developers and engineers to set up workflows for new leagues that need to be onboarded.
  • Ensure live events are tested in advance.


Minimum Qualifications

 

What you bring to the team:

  • A minimum of 5 years of experience working with live streaming and live events
  • Bachelor's degree in Media, Communications or related field and/or equivalent work experience.
  • Strong client/account management skills. Comfortable presenting information and plans to senior management. Must be available to oversee live events on weekends.
  • At least two (2) years of experience hiring and managing people
  • In addition to English, must be fluent in Spanish and/or Portuguese – written and spoken.
  • Experience working with both subscription and ad-supported video products.
  • Familiarity with both cloud-based acquisition workflows and more traditional satellite/fiber workflows. Experience working with cloud-based live streaming playout solutions.
  • Strong knowledge of live streaming workflows and encryption technologies.
  • Experience working with multi-regional teams in Latin America.
  • Proven track record as a problem solver in stressful situations.

 

 

ADDITIONAL INFORMATION

 

 

Hiring Salary Range: $75,000.00 - 110,000.00. 

 

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.  The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable,  as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.  

 

https://www.paramount.com/careers/benefits

 

Paramount is an equal opportunity employer (EOE) including disability/vet.

 

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

 

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to viacomaccommodations@viacom.com. Only messages left for this purpose will be returned.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City