HR Operations Coordinator (fixed-term contract)
Amsterdam, NL
Unleash your potential in a place you belong!
At Paramount Networks International (part of Paramount Global), we have an iconic portfolio of brands, like Paramount Pictures, MTV, Nickelodeon, Channel 5, Comedy Central and many more, reaching more than 3.8 billion subscribers in 180+ countries and territories, via more than 200 locally programmed and operated TV channels and more than 550 digital media and mobile TV properties, in 40 languages.
Come and join a culture where content, people and ideas merge. An exciting and open place where your talents can truly thrive and where our employees make it unique. You could be the next addition to our incredible team!
Is this the role for you?
For our Amsterdam office we are recruiting a full-time:
HR Operations Coordinator
Please note this is a fixed-term contract for 12 months.
Job Purpose:
Reporting into the EMEA HR Operations Manager (UK), the role is responsible for administering HR advisory and transactional support associated with the employee life cycle. The role forms part of the EMEA HR Operations Team providing support in English and Dutch to the Netherlands and potentially the wider EMEA region.
In addition, the role will help identify and support the EMEA HR Operations manager to implement improvement initiatives to drive agile ways of working, operational efficiencies and best in class customer experience across our HR services.
This role requires solid attention to detail, a background in delivering excellent customer service and a proactive approach to their role.
What will you be doing?
Responsibilities:
- Provide front-line HR advisory and transactional support for people related matters in the role as HR guide in policies and processes for the Netherlands and potentially wider EMEA Region
- Coordinate the triaging and critical issue of HR queries across other HR functions; Payroll, Total Rewards, IT, and HRBP teams, to ensure a detailed and consistent HR services is provided to the business
- Collaborate with cross-functional teams to develop “self-service” knowledge content for employees and managers
- Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee & manager have a smooth experience
- Handle employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and completed promptly and with accuracy
- Run end-to-end employee offboarding. Guide employees and managers through all necessary tasks and logistics, support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner
- Handle leave, absence and time tracking, benefit administration as well as HR to Payroll month end processing and approvals, performed promptly and accurately
- Lead updates to HR policies and procedures for the Netherlands and potentially wider EMEA Region to align with changes in legislation and support continuous improvement initiatives, as well as communications and change management activities
- Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams
- Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group
- Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
What are we looking for?
Knowledge, Skills, and Experience:
- General HR Administration or related/equivalent experience with the Netherlands having worked for some organisations within the Netherlands
- Strong communication skills with the ability to convey information, ideas, and instructions to individuals both verbally and written
- Excellent customer experience
- Strong attention to detail
- Very well organised with the ability to prioritise tasks effectively, handle time efficiently and meet deadlines
- Experience using case management tools, HRIS or equivalent and Microsoft applications such as Excel, Word, PowerPoint, Teams
- Ability to identify and analyse potential problems or issues, generate, and evaluate potential solutions and take necessary actions to prevent them from developing, through both resolution and escalation
- Ability to work efficiently as part of a team, including the ability to collaborate, establish relationships and contribute to a positive team dynamic.
- Fluency in English and good level of Dutch
Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.