Global Security Operations Center (GSOC) Analyst

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Overview:

Responsibilities include, but are not limited to:

• Assists in the development of incident response workflows and business rules contained in Paramount’s Physical Security Information Management (PSIM) solution.
• Acts as the subject matter expert in the GSOC during emergency situations to ensure the GSOC supports the incident in an effective and efficient manner.
• Assists with maintaining operational risk monitoring tools to track threats and operational risks to Paramount operations, in support of Business Resiliency efforts.   
• Responds to various global incident alerts/threats, quickly assesses conditions and situations based on system information; makes notification decisions based on Paramount incident response workflows, activates and coordinates emergency response procedures, and maintains situational information and status of incident response actions.
• Supports GSOC operators (dispatchers) in performing their routine dispatching functions, as needed.
• Collects analysis and prepares various intelligence briefings, including but not limited to daily briefs, travel briefs, white papers on emerging threats, etc.

Basic qualifications:

• A Bachelor’s degree in Computer Science, Political Science, Emergency Management, or related discipline is preferred.
• Minimum 3+ years of experience with security systems is required.
• Experience writing technical business policies, procedures, and reports is required.
• Must be willing to work weekends and holidays, as needed.
• Required Skills: 

  • One year of full-time, paid experience in a customer service call center or security operations center.
  • Experience utilizing technology-based security systems is a plus.
  • Ability to: 
    • Remain calm during high-pressure emergency situations.

  • • Speak clearly while utilizing telephone, radio, and computer-assisted dispatch systems.
    • Use a personal computer, including Microsoft Office products and other related software.
    • Prepare clear and accurate incident reports and activity logs. 
    • Understand and follow oral instructions and written policies, procedures, and protocols. 
    • Type 40 WPM.

   

Additional Qualifications:

• Broad knowledge of Security Operation Center policies and procedures.
• Ability to analyze and quickly react to emergency situations while maintaining composure and professionalism.
• Must have exemplary proofreading and editing skills and be detail-oriented.
• Must be proficient in MS Office, including Word and Excel, Outlook, PowerPoint, and other related applications.
• Must have high-level organizational and planning skills so that workflow is managed efficiently and accurately; must be able to set priorities, take initiative, and exercise sound independent judgment.
• Must be comfortable working under pressure and tight deadlines.
• Must be capable of working independently without extensive direction or oversight.
• Must be a creative, strategic thinker dedicated to quality service. 
• Exemplary oral and written skills, and the ability to effectively communicate ideas in a clear, concise, and professional manner. 
• Must be willing to work any 8-hour shift assignment, including during holidays, weekends, and overtime as required.

Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

ADDITIONAL INFORMATION

Hiring Salary Range: $65,000.00 - 80,000.00. 

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.  The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable,  as otherwise dictated by the appropriate Collective Bargaining Agreement.   

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.