Analyst, Order To Cash


Louisville, KY, US, 40223




Overview and Responsibilities


Join our dynamic team in Louisville, KY as an Order to Cash Collection Analyst and take charge of an exhilarating opportunity to drive collections and enhance financial stability! As the OTC Analyst, you will be at the forefront, ensuring the timely collection of outstanding accounts receivable dollars from our esteemed client base. Dive into the heart of collections, resolve customer billing issues with finesse, and spearhead efforts to minimize accounts receivable delinquency.

Reporting directly to the OTC Manager, you'll play a pivotal role in streamlining operations and optimizing financial processes. If you thrive in a demanding environment, are collaborate and passionate about delivering results, this is the role for you! Apply now and join a leader in media and entertainment!

•    Oversee and lead a Digital Collections portfolio of approx. $100M –includes actively resolving discrepancies & translating to cash.
•    Performing follow-ups on accounts with significant aging or past due amounts.
•    Supporting customer’s ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
•    Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments, as needed.
•    Ability to work closely with the Billing Analyst on invoices that need to be re-billed.
•    Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
•    Raising concerns such as changes in the customers payment trends.
•    Assists in A/R related special projects including unapplied cash reconciliations, trends, discrepant reports, and accounts at risk.
•    Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances).
•    Review Credit Applications from Clients applying for credit.
•    Perform credit line evaluation, monitor payment patterns, and order review.
•    Set up credit files and send applications to outside payment vetting service.
•    Assist the collection team on collection issues such as providing contact info.
•    Prepare digital refund requests.
•    Work with management to provide accurate cash forecast models.
•    Some key projects include: 
o    Reconcile accounts on a timely basis by regularly following up on unidentified cash receipts and credits. 
o    Supporting OTC Projects like sending a Discrepant Report to Sales, updating Check Expected Report, and Reconciling Aged Transactions.

Basic Qualifications
•    3+ years of similar working experience, preferably in online entertainment. 
•    General knowledge of accounting principles with strong detail-orientation with a penchant for data accuracy.
•    Strong knowledge of Microsoft Excel & Word.

Additional Qualifications
•    Experience in Oracle or SAP preferred.
•    Strong Analytical and problem-solving skills
•    Excellent communication and presentation skills with ability to build and deliver findings, presentations, and reports to senior management.
•    Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers.
•    Ability to operate in a fast-paced environment and meet time sensitive deadlines.







CBS, a subsidiary of Paramount Global, creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media. It includes some of the industry’s most successful and popular brands and businesses: CBS Television Network, CBS News and Stations, CBS Sports, CBS Studios, CBS Media Ventures and CBS digital properties.


Paramount is an equal opportunity employer (EOE) including disability/vet. 


At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. 


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned. 

Nearest Major Market: Louisville