Manager, COE Transformation
Nashville, TN, US, 37201
#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.
- Develop and execute change management strategies and plans that support the rollout of new digital products, financial systems, automation tools, and process modernization initiatives
- Assess change impacts and readiness across business units; identify adoption risks and mitigation strategies
- Partner with GBO, Technology, Operations, Finance, and HR teams to embed change activities into overall project plans. Communications
- Create clear, targeted, and engaging communications that explain the “why,” “what,” and “how” behind upcoming changes
- Develop messaging tailored to various audiences (executives, managers, end users) and deliver it through multiple channels such as newsletters, executive briefings, FAQs, intranet pages, and town halls
- Maintain forward-thinking communication cadence throughout a program’s lifecycle to build awareness, alignment, and confidence
- Collaborate with colleagues in Training to develop user guides, virtual workshops, job aids, videos, and e-learning modules
- Develop user-centric onboarding and learning journeys that ensure employees feel supported before, during, and after deployment
- Partner with SMEs and IT to translate complex FinTech functionality into intuitive user experiences and learning materials
- Build deep relationships with business leaders, department champions, and project sponsors to ensure alignment on messaging and adoption strategy
- Facilitate stakeholder workshops and feedback sessions to identify concerns, surface insights, and drive shared ownership
- Coach leaders and managers on their role in sponsorship and reinforcement
- Adoption Measurement & Continuous Improvement
- Define KPIs and success metrics that measure change readiness, adoption, proficiency, and overall transformation success
- Gather user feedback, track sentiment, and analyze adoption data to identify opportunities for reinforcement or improvement
- Provide suggestions to improve future change management methods - This includes training materials and strategies for implementation
- 7+ years of experience in change management, transformation, consulting, or organizational development—ideally within FinTech, financial services, or technology organizations
- Demonstrated experience managing change for large-scale system implementations (e.g., ERP, accounting platforms, payment systems, automation tools)
- Strong communication, facilitation, and presentation skills
- Ability to influence and drive alignment across diverse stakeholder groups
- Experience creating training materials and delivering engaging training sessions
- Certification in change management (e.g., PROSCI, ACMP, CCMP)
- Familiarity with Agile or product-centric delivery models
- Experience working with cross-functional teams across Technology, Finance, Operations, and Compliance
- Understanding of modern FinTech platforms, workflow automation, data tools, or core financial systems
- Empathetic communicator who understands the human side of change
- Proactive, innovative, and able to thrive in a dynamic, evolving environment
- Highly collaborative with a fascination for enabling people through transformation
- Comfortable translating ambiguity into structured, actionable plans
- Drive high levels of user adoption and proficiency for new systems, tools, and processes
- Strong analytical and problem-solving skills with the ability to interpret data to guide change strategies
- Keep stakeholders informed and supported
- Reduce resistance to change, enhance the efficiency of training and enablement efforts
- Deliver clear, consistent communication that builds organizational trust and transparency
- Create smooth, predictable change experiences that minimize disruption to day‑to‑day operations
Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.
- Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
- Generous paid time off.
- An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
- Opportunities for both on-site and virtual engagement events.
- Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
- Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount
Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
Nearest Major Market: Nashville