Lead DevOps Engineer

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Lead DevOps Engineer — Applied Intelligence Personalization
Job ID: 44659
Location: New York, NY, US, 10036 
Department: Technology
Type: Full-Time

The Role
We are looking for a Lead DevOps Engineer to join our Applied Intelligence Personalization team. You'll build and maintain scalable, low-latency infrastructure that powers personalization and engagement across Paramount's streaming platforms. Our workloads include real-time machine-learning inference, event-driven messaging, and high-traffic backend services — so deep Kubernetes, CI/CD, and cloud-infrastructure expertise is the core of the role, with ML-serving experience as a solid plus.

The ideal candidate has 4+ years of production DevOps / SRE experience, is fluent in Kubernetes and infrastructure as code, and cares deeply about reliability, latency, and developer velocity.

Your Day-to-Day
- Design, implement, and manage scalable and reliable Kubernetes-based infrastructure for personalization services.
- Build and own CI/CD pipelines that ship services (and ML models) to production safely — canary, rollback, progressive delivery.
- Stand up observability and monitoring with Prometheus, New Relic, OpenTelemetry, and Grafana; define SLIs / SLOs and drive error-budget discipline.
- Ensure high availability, security, and performance of production APIs and streaming data pipelines.
- Partner with application, data, and ML engineers to integrate their workloads smoothly into the platform.
- Implement autoscaling strategies (HPA, KEDA, traffic-driven) for variable, bursty traffic patterns.
- Manage Pub/Sub and event-driven architectures for real-time messaging, engagement analytics, and inter-service communication.
- Optimize hot-path services using Redis, Memcached, and other caching strategies.
- Debug and tackle production issues around latency, scaling, and reliability.

Key Projects
- Build and optimize real-time serving infrastructure for personalization and engagement (including ML-inference workloads).
- Develop scalable, secure CI/CD pipelines for deploying services and ML models.
- Implement log aggregation and monitoring solutions for platform-wide observability.
- Optimize Kubernetes-based serving for minimal latency and efficient resource utilization.
- Improve A/B testing infrastructure to track the impact of personalized experiences.
- Enhance streaming data pipelines to support real-time data consumers.

Basic Qualifications
- 4+ years of experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure Engineering.
- Solid experience with Kubernetes and container orchestration.
- Hands-on experience with CI/CD tools such as GitHub Actions, Jenkins, and ArgoCD.
- Deep knowledge of Google Cloud Platform (GCP), AWS, or Azure.
- Expertise in infrastructure as code (IaC) using Terraform and Helm.
- Experience with message queues and event-driven architectures (Pub/Sub, Kafka, etc.).
- Proficiency in monitoring and logging solutions (New Relic, Prometheus, OpenTelemetry, etc.).
- Strong scripting skills in Python, Bash, or Go for automation.
- Track record of owning production reliability — SLIs / SLOs, incident response, postmortems.

Preferred / Additional Qualifications
- Experience deploying and operating ML models in production (TF Serving, Triton, TorchServe, Ray Serve).

- GPU / accelerator scheduling and node-pool management on Kubernetes.
- Knowledge with load balancing, API gateways, and caching strategies at scale.
- Experience with A/B testing frameworks and experimentation infrastructure.
- Experience optimizing low-latency microservices for personalization or recommendation workloads.
- Passion for building and maintaining high-performance infrastructure for real-time applications.

About Paramount Streaming
Paramount Streaming, a division within Paramount Global, is the home to the company's direct-to-consumer services spanning free and paid in the form of Pluto TV and Paramount+. Pluto TV is the global leader in free ad-supported TV, delivering more than 1,400 global channels and an extensive library of streaming content, including live and original channels. Paramount+, digital subscription video-on-demand and live streaming service, combines live sports, breaking news, and A Mountain of Entertainment™. Paramount+ features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including SHOWTIME®.

Paramount Streaming, a division within Paramount Global, is the home to the company's direct-to-consumer services spanning free and paid in the form of Pluto TV and Paramount+. Pluto TV is the global leader in free ad-supported TV, delivering more than 1,400 global channels and an extensive library of streaming content, including live and original channels. Paramount+, digital subscription video-on-demand and live streaming service, combines live sports, breaking news, and A Mountain of Entertainment™. Paramount+ features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including SHOWTIME®.

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

 Paramount is an equal opportunity employer (EOE) including disability/vet. 

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.