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Manager, Ad Sales Collections


New York, NY, US, 10036

New York

Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

The Manager, Ad Sales Collections is responsible for managing the Cash Collection activities for all Paramount Global Cable Networks Domestic Ad Sales, Ancillary & Related Party. While performing this task, the Collections Manager will ensure that the team collects payments from our customers (using different collection methods / techniques) to maximize cash flow and minimize the aged debt. The Manager, Ad Sales Collections is a key player in the organization and is also responsible for supporting other areas within account receivables functions including cash application, reporting and functions relating to AR Close. This role is based in the Order-To-cash (OTC) Global Accounting Operations organization based in New York


The duties of a Collections Manager are to coordinate the collections efforts of the team, manage the collections of outstanding debts for Ad Sales, Ancillary & Related Parties and ensure the timely and efficient performance of the below tasks:

  • Direct reports of 5 staff, handling Ad Sales, Ancillary & Related Party Collections Portfolio
  • Contacting customers for the prompt collection or resolution of the aged receivables using email, telephone calls, client visits
  • Keeping adequate records of call contacts with customers
  • Ability to analyze data, trends and prepare KPI’s
  • Performing follow-ups on accounts with significant aging or past due amounts
  • Establish strong, effective & collaborative relationships with Ad Sales to resolve discrepancies
  • Work closely with Working Capital Manager to align in discrepancy resolution efforts
  • Managing & Solving customer disputes (ensuring proper communication with markets & stakeholders)
  • Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc..)
  • Preparing weekly and monthly reporting to Director
  • Providing the management team with periodic cash forecast projections for Ad Sales, Ancillary & Related Party
  • Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
  • Providing detailed backup explanation of AR balances to both internal & external auditors.
  • Supporting customers ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc..)
  • Performing other assigned tasks and duties necessary to support the Accounts Receivable /Collections function
  • Partnership with sales to resolve discrepancies
  • Oversee & Review discrepancy tracker and daily performance
  • Oversee and Review discrepancy and sales package
  • Prepare various collection and metric reports for upper management
  • Provide credit team with accounts that require escalation and revaluation
  • Providing immediate escalation of any concerns such as changes in the customers payment trends (behavior)
  • Working closely with various departments, playing an active role during month end close activities
  • Ensuring that Accounts Receivable ledgers are properly managed
  • Lead meetings
  • Conduct annual performance developments with all direct reports
  • Act as a single point of reference for the team, usually being the last point of contact for any contentious issues relating to Collections activities
  • Train & Onboard new team members
  • Create inclusive work environment through Coaching, Developing & guiding team members
  • Ability to prepare presentations and material for Management
  • Driving continuous improvement process
  • Work within a team environment to achieve common goals



Basic Requirements

  • Bachelor’s degree required, A focus in Accounting, Finance, Business, or related field preferred, but not required.
  • 5+ years of related experience


Additional Requirements

  • ERP knowledge (SAP, Oracle, or equivalent) and general knowledge of accounting principles is an advantage
  • Strong knowledge of Microsoft Excel & Word
  • Strong oral, written, interpersonal communications, analytical, organizational, and problem-solving skills
  • Demonstrate the ability to be a great teammate and possess strong work ethic and integrity
  • Self-motivated and innovative with the ability to operate in a fast-paced environment and meet critical deadlines





Hiring Salary Range: $85,000.00 - 107,000.00. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.  The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable,  as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.


Paramount is an equal opportunity employer (EOE) including disability/vet.


At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access. as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned.

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City