Manager, Cable Ad Sales Collections - Order To Cash


New York, NY, US, 10036

New York




Overview and Responsibilities

The Manager of Cable Ad Sales Collections is responsible for leading the Cash Collection activities for all Paramount Global Cable Networks Domestic Ad Sales. The Collections Manager will ensure that the team collects payments from our customers (using different collection methods / techniques) to increase cash flow and minimize the aged debt. The person in this role is a key player in the organization and is also responsible for supporting other areas within account receivables functions including cash application, reporting & functions relating to AR Close. This role is based in the Order to Cash, Global Accounting Operations organization based in our fabulous building in New York City!

The duties of a Collections Manager are to coordinate the collections efforts of the team, lead the collections of outstanding debts for Ad Sales, and ensure the timely and efficient performance of the below tasks:
•    Direct reports of 4 staff, handling Ad Sales Collections Portfolio
•    Contacting customers for the prompt collection or resolution of the aged receivables using email, telephone calls, client visits
•    Keeping adequate records of call contacts with customers
•    Ability to analyze data, trends and prepare KPI’s.
•    Performing follow-ups on accounts with significant aging or past due amounts
•    Establish strong, effective & collaborative relationships with Ad Sales to resolve discrepancies.
•    Work closely with Working Capital Manager to align in discrepancy resolution efforts.
•    Leading & Solving customer disputes (ensuring proper communication with markets & collaborators)
•    Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc.)
•    Preparing weekly and monthly reporting to Director
•    Providing the management team with periodic cash forecast projections for Ad Sales
•    Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
•    Providing detailed backup explanation of AR balances to both internal & external auditors.
•    Supporting customers ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
•    Performing other assigned tasks and duties necessary to support the Accounts Receivable /Collections function.
•    Partnership with sales to resolve discrepancies.
•    Oversee & Review discrepancy tracker and daily performance.
•    Oversee and Review discrepancy and sales package.
•    Prepare various collection and metric reports for upper management.
•    Provide credit team with accounts that require escalation and revaluation.
•    Providing immediate escalation of any concerns such as changes in the customers payment trends (behavior)
•    Working closely with various department, playing an active role during month end close activities.
•    Ensuring that Accounts Receivable ledgers are properly led.
•    Lead meetings
•    Conduct annual performance developments with all direct reports.
•    Act as a single point of reference for the team, usually being the last point of contact for any contentious issues relating to Collections activities.
•    Train & Onboard new staff
•    Create inclusive work environment through Coaching, Developing & guiding team members.
•    Ability to prepare presentations and material for Management.
•    Driving continuous improvement process
•    Work within a team environment to achieve common goals.

Basic Qualifications:
•    Bachelor’s degree in accounting, finance, business, or related field preferred, but not required.
•    Strong Cash Collections Background (MUST!)
•    General knowledge of accounting principles
•    Strong knowledge of Microsoft Excel & Word

Additional Qualifications:
•    Strong communication skills - oral, written, interpersonal.
•    Analytical and problem-solving skills
•    Flexibility with work schedule
•    Demonstrate the ability to be a team player and possess strong work ethic and integrity.
•    Ability to operate in a fast-paced environment and meet critical deadlines.
•    Self-motivator and innovative
•    Demonstrate excellent organizational skills and strong interpersonal skills.
•    ERP knowledge (SAP, Oracle, or equivalent) is an advantage.
•    Teamwork & Cooperation
•    Commercial awareness
•    Trustworthiness & Ethics
•    Problem solving skills.


Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.




Hiring Salary Range: $85,600.00 - 107,000.00. The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.  The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable,  as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.


Paramount is an equal opportunity employer (EOE) including disability/vet.


At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to Only messages left for this purpose will be returned.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City