Manager (Product), Global Streaming Research and Insights

44838

New York, NY, US, 10036

Research

New York

Full-Time

On-Site

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

Overview

The Manager, Global Streaming Research & Insights leads consumer-driven product insights to guide the development of innovative streaming experiences for Paramount+ and Pluto TV. Reporting to the VP, this role ensures product evolution aligns with user expectations and behaviors, with a specific focus on the Connected TV (CTV) and mobile environments. You will be part of a team tasked with developing a deep knowledge of global audiences and disseminating those findings to support Paramount’s streaming goals. his role requires someone who has 3-5+ years of experience in UX or product research, with robust skills in both qualitative and quantitative methods across CTV and mobile platforms. They should prosper at synthesizing insights and communicating findings in a dynamic and dynamic environment. A candidate with an affinity for media and streaming is a must.

Responsibilities

Lead end-to-end exploratory and evaluative research initiatives that shape product strategy and innovation.
Implement research methods across CTV and mobile platforms, including surveys, in-depth interviews (IDIs), communities, usability testing, and prototype evaluations.
Partner with research vendors to scope, design, and field studies, managing the full process from planning through storytelling.
Uncover user needs and friction points through UX assessments and prototype explorations to evaluate new feature concepts.
Translate complex data into clear narratives and actionable recommendations that directly inform product and design decisions.
Support Paramount+ and Pluto TV online communities by developing quick-turn studies and interactive activities for rapid insights.
Work closely with product managers, designers, engineers, data analytics, and marketing teams.
Stay current on emerging trends in UX research, streaming behaviors, and AI-driven research tools to integrate best practices.

Basic Qualifications

Experience: 3-5+ years of experience in UX research, consumer insights, product research, or a related field.
Education: Completed Bachelor’s Degree.
Technical Research Skills: Expertise in both qualitative and quantitative methods (surveys, IDIs, usability testing, concept testing).
Platform Knowledge: Demonstrated experience conducting product research for CTV or multi-platform digital products.
Tool Proficiency: Hands-on experience with research platforms (e.g., Qualtrics, Recollective) and data analysis tools (Excel, SPSS, Tableau, mTab, or similar).
Communication: Remarkable storytelling and presentation skills with the ability to perform well under tension and meet multiple deadlines.
Software: Robust skills in PC tools, specifically PowerPoint.

Additional Qualifications

Industry Background: Experience specifically within digital media, streaming, or technology, preferably at a media owner or research agency.
Global Perspective: Experience working in an international environment is a plus.
Community Management: Experience running or engaging with consumer online insight communities or panels.
Mindset: An affinity for media and streaming, a positive attitude, and an initiative-taking approach with high attention to detail.

#LI-JJ1

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

ADDITIONAL INFORMATION

Hiring Salary Range: $98,000.00 - 125,000.00.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.

What We Offer:

Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here:https://www.paramount.com/careers/benefits
Generous paid time off.
An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
Opportunities for both on-site and virtual engagement events.
Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.