Sales Systems Support and Training Administrator

Paramount is a global media and entertainment organisation with some of the best known and loved brands in the world. In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem.  

We pride ourselves on creating content that gets people talking. What’s more, you can watch and stream for free all these great shows (and more) on 10 as well as 10 Drama, 10 Comedy and Nickelodeon, and a vast array of Free Ad-Supported Streaming TV, known as FAST channels, as well as our subscription video on demand service, Paramount+.   

We now have a permanent full-time opportunity in our Sales Systems Training team for a customer-focused and system-savvy person based in our Sydney office at Pyrmont.
 
Enough about us! What you’ll do as an SSS Training Administrator: 
 
The Sales Systems Support & Training Administrator is responsible for helping broadcast and digital Sales teams navigate the systems required to perform their roles as seamlessly as possible, providing training and troubleshooting issues that may arise.
  
Functions will also include: 

• Management of shared inbox used to communicate with internal and external stakeholders
• First level application support to Sales teams and escalating when required
• Training new Sales staff in the systems they will use and best practices.
• Facilitate monthly meetings with internal and external parties

What are we looking for? What’s important for us to see?  

•  Media experience is preferred, but we’d consider any experience relating to a sales/booking system (for example travel, hospitality or retail industry)
• High attention to detail
• A customer-focused approach 
• Excellent organisational & communication skills
• The ability to prioritise work to meet tight deadlines
• Computer literacy with Excel, Word and PowerPoint
• IBMS Sales and Automated Trading knowledge would be an advantage but not essential  

Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth. These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation. 

We’re honoured to have been named on Diversity Council Australia’s annual list of Inclusive Employers in 2023-24 and 2024-25. This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.

Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia's original storytellers and the first peoples of the lands where we create, broadcast and connect. We pay our respects to their timeless stories that continue to shape Country and culture.

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Reasonable adjustments   
Paramount recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and be considered for this position.  If we can make some adjustments to our recruitment/interview process to help set you up for success please contact us at careers@networkten.com.au.