Sales Systems Support and Training Administrator

Paramount Skydance Corporation is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV, Network 10 (Australia) and Channel 5 (UK). 

In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem.   We pride ourselves on creating content that gets people talking. What’s more, you can watch and stream for free on 10, 10 Drama, 10 Comedy and Nickelodeon, plus a vast array of Free Ad-Supported Streaming TV (FAST channels) as well as our subscription video on demand service Paramount+.   

We now have a permanent full-time on-site role based in our Sydney office (Pyrmont) as a Sales Systems Support (SSS) & Training Administrator. 
 
Enough about us! What you’ll do in this role: 
 
The SSS Training Administrator is responsible for helping the broadcast and digital Sales teams navigate the systems required to perform their roles as seamlessly as possible, providing training and troubleshooting issues that may arise.  Working as part of a small team, you’ll be a fast learner who is confident in dealing with people both 1:1 and in small groups. 

You may be working in media sales but sees their future in a role that is more behind the scenes rather than frontline sales.  We’re a fun, dynamic media business with great people across the business doing amazing work. 
 
Functions will also include: 
 
•    Management of shared inbox used to communicate with internal and external stakeholders
•    First level application support to Sales teams and escalating when required
•    Training new Sales staff in the systems they will use and best practices.
•    Facilitate monthly meetings with internal and external parties
•    Ensure compliance with Paramount’s Global Business Conduct Statement (BCS), all internal policies and procedures and relevant statutory and regulatory requirements. 

What we’re looking for:  

Ideal Experience: 

•    1+ experience in Broadcast media or Digital media
•    Used to working within a fast-past environment
•    Customer service-based role  

Skills/Knowledge:

•    A customer-focused, sales orientated approach to meeting client expectations
•    Strong proficiency in all Microsoft Office – especially Excel
•    Very strong attention to details, well organised, flexible, timely and accurate
•    Excellent written and verbal communication skills
•    Ability to multi-task and troubleshoot problems on the fly, adapting and meeting deadlines
•    Ability to build great relationships, approachable and helpful

Preferred but not essential:
•    Previous media experience would be great, but not essential 
•    Exposure to IBMS and/or Salesforce or Operative One applications would be an advantage 

Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth. These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation. 

We’re honoured to have been named on Diversity Council Australia’s annual list of Inclusive Employers in 2023-24 and 2024-25. This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.

Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia's original storytellers and the first peoples of the lands where we create, broadcast and connect. We pay our respects to their timeless stories that continue to shape Country and culture.

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Reasonable adjustments  
Paramount recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and be considered for this position.  If we can make some adjustments to ensure you are given equal opportunity throughout the recruitment process, please let us know by emailing careers@networkten.com.au